Does Shenzhen Metro Accept International Credit Cards? How to Buy Transportation Cards?

If you’re visiting Shenzhen and wondering whether the metro system accepts international credit cards like Visa or Mastercard, the answer is not directly. Most Shenzhen Metro station ticketing machines only support domestic payment methods like UnionPay (China’s standard) or mobile payments (WeChat Pay/Alipay). However, there’s a workaround: head to the customer service window at any station, where staff can assist with purchasing tickets using international cards or cash. For hassle-free travel, consider buying a Shenzhen Transportation Card (深圳通), which works across buses, metro, and some taxis.

To get a transportation card, visit designated “Shenzhen Tong” counters at major stations (e.g., Luohu, Futian, Shekou). These typically require a 100 RMB deposit (refundable when you return the card). While some counters accept cash, others may ask for domestic payment apps—so it’s smart to exchange currency at airports, hotels, or banks first. Alternatively, use the metro’s “Travel Light” app (download via QR codes in stations) to buy digital tickets, though this still requires a Chinese bank account.


Can I Use Mobile Payments Without a Chinese Bank Account?

Shenzhen’s tech-forward vibe means mobile payments are everywhere, but they’re tricky for foreigners. WeChat Pay and Alipay dominate, but you’ll need to link a Chinese bank account or use workarounds like prepaid travel cards (available at some hotels). A better bet? Carry small bills (¥10, ¥20) for vendors, taxis, and street markets. For larger purchases, most upscale stores and hotels accept international credit cards.


What Are the Best Transportation Card Options for Tourists?

The standard Shenzhen Tong card costs 100 RMB (30 deposit + 70 credit) and can be refilled at metro stations or convenience stores. For shorter trips, try the “Day Pass” (5-7 RMB/day) or “Tourist Pass” (valid for 13 days). These are sold at tourist hubs like Window of the World or OCT East. Pro tip: Keep the card as a souvenir—it’s refundable but not necessary to return it!


How Do I Get from Shenzhen Airport to Downtown?

After landing at Shenzhen Bao’an International Airport, hop on Metro Line 1 (Luobao Line) to the city. The Airport Express Train (Line 11) connects to downtown within 40 minutes. Tickets cost ¥10–15 (cash or transportation card). If you have heavy luggage, take the Airport Shuttle Bus (¥25–35) to hotels in Futian or Nanshan districts. Both options accept cash or UnionPay.


Which Metro Lines Connect Key Tourist Attractions?

Shenzhen’s efficient metro network links major sights:

  • Line 1: Luohu Station (border shopping), OCT East (theme parks).
  • Line 2: Huaqiangbei (electronics hub), Shekou (waterfront bars).
  • Line 3: Lianhua Village (local food street), Shenzhen Bay (skyline views).
  • Line 4: Citizen Center (city hall), Futian Checkpoint (shopping).
  • Line 5: SeaWorld (aquarium), Xili (university area).

For late-night adventures, note that trains run until 11:30 PM (check signs for updates).


Money-Saving Tips for Getting Around Shenzhen

  1. Avoid taxis during rush hour (7–9 AM, 5–7 PM)—traffic is notorious.
  2. Use the “Shenzhen Metro” app (Chinese only) to scan QR codes for fare discounts.
  3. For intercity trips, book high-speed trains to Guangzhou or Hong Kong via Shenzhen North Station (cash/card accepted).
  4. Always carry ¥20 notes for vending machines, toll roads, or emergency top-ups.

Table: Transportation Card Types

Card Type Cost Where to Buy Refundable?
Standard Tong Card ¥100 Metro stations, banks Yes
Day Pass ¥5–7/day Tourist centers, hotels No
Airport Express Included Airport counters No

By planning ahead and using these tips, navigating Shenzhen’s transit will be a breeze—leaving more time to explore its futuristic skyline, vibrant markets, and hidden gems!